Photo by
Victor Freitas
on
Unsplash Stop paying the Mindbody tax.
Kipr is built for gym owners who are done fighting their software. If you’re on Mindbody and counting sessions by hand, exporting to Mailchimp, or waiting days for support — there’s a better way.
Sound familiar?
“We’re counting sessions by hand — a real pain, because Mindbody doesn’t keep track.”
“You’re on the desktop version on your tiny screen… that really kills us.”
“Very frustrating experience. The program is complicated and doesn’t do many of the things I need it to.”
No marketplace
Your members are yours — not a marketplace’s.
Mindbody lists your gym next to every competitor in town — then takes a cut (~20%) when someone books. Kipr doesn’t promote your competition — we never show your members another gym, and we never charge you to “discover” people who already walk through your door. You earned them. You keep them.
See how switching works ↓Kipr vs Mindbody, side by side
| Kipr | Mindbody | |
|---|---|---|
| Built for | Gyms and boxes — nothing else | Spas, salons, med-spas — and gyms |
| Session & credit tracking | Auto-decrement with low-credit warnings | Manual count by staff |
| Payment processing | Exact Stripe pass-through — no added markup | Runs on Stripe too — but marks the rate up to ~3%+ |
| Your data & payments | Export anytime, free · your own Stripe account | Reported export fees · locked to their processor¹ |
| Email marketing | Auto-synced lists, distribution groups, rich formatting | Export to Mailchimp — lists go stale |
| Mobile experience | Built ground-up for iPad, phone, and kiosk check-in | Desktop UI on a phone screen |
| Churn & retention data | Customizable retention definitions; PT vs. membership split | Limited retention reporting — hard to see true churn |
| Customer support | Direct line to the founders — requests shipped live | Days for a response |
¹ Data-export and payment-processor terms reflect publicly reported customer experiences and third-party reviews (e.g. BBB, Sitejabber); terms vary and can change — confirm current details with the vendor.
Comparison based on publicly available information and intended as a general guide. Mindbody is a trademark of its respective owner.
Retention
Keep the members you already have.
Mindbody sells you strangers from a marketplace and rents them back. Kipr does the opposite — it flags at-risk members, failed payments, and expiring cards before they cost you. So you spend your time saving members, not chasing them. That’s where the real money is.
Everything you get
Built for how gyms actually run
Sessions that count themselves
Packs and class credits decrement themselves, with low-credit alerts in the member app. No spreadsheets, no counting by hand.
No-show & late-cancel fees in one tap
Charge late-cancels and no-shows in a click, with two-tier fees and an end-of-day review before anyone is billed.
Email & SMS, built in
Auto-synced member lists, a drag-and-drop email builder, and bulk texting — no exporting to Mailchimp, no lists going stale.
iPad kiosk check-in
A kiosk mode built for the front desk, with PIN fast-switching between staff — not a desktop UI squeezed onto a tablet.
Retention & churn you control
At-risk flags, failed-payment alerts, and churn definitions you set — PT versus membership, your way.
Transparent Stripe billing
Recurring plans, packs, and drop-ins on your own Stripe account — at the exact rate, with no markup.
6 AM HIIT keeps selling out — 8 on the waitlist.
Marcus Lee hasn’t checked in for 14 days.
Priya Patel’s card on file expires this month.
Stop paying the Mindbody tax.
$3,000 a year
Estimated additional fees for a $30k/month location.
Mindbody runs on Stripe too — then marks the rate up and keeps the difference. Kipr passes through the exact Stripe rate with nothing added on top, so that money stays in your pocket.
Give yourself a raise.
Schedule a demoLeaving should be your right — not a fee.
Mindbody makes leaving hard on purpose: long contracts, and reports of charging you just to export your own client list. Kipr is month-to-month. Your data is yours to export anytime, free. And because your payments run on your own Stripe account, your processor — and your money — come with you if you ever go. No hostage situation.
We handle the switch
Switching feels hard because Mindbody makes leaving hard. We’ve done it before — here’s how it works.
- 1 We import your Mindbody export — members, packs, rates, and billing dates.
- 2 We set up your org, class schedules, and instructors for you.
- 3 Members confirm their profile and card in a quick checkout.
- 4 Billing dates are preserved — no double-charges, no disruption.
Independent on purpose
Independent — and that’s the point.
Mindbody is one product inside a $7.5-billion company (the same parent as ClassPass), backed by private equity. Kipr is independent. Our only job is to make your gym run better — which is why you get a founder on the phone, not a ticket number and a three-day wait.
Mindbody’s parent, Playlist, merged with EGYM at a $7.5B valuation in March 2026; investors include Vista Equity Partners. Sources: TechCrunch, Fitt Insider.
“Incredibly thoughtful user interface… very well thought out. That’s insane — that’s awesome.”
Brandon · former Mindbody customer
Frequently asked questions
Does Kipr really pass through the exact Stripe rate?
Yes. Mindbody runs on Stripe too, but marks the rate up above cost. Kipr passes through the exact Stripe rate with nothing added on top.
Is switching from Mindbody disruptive?
No. We import your Mindbody export, set up your org and schedule, and preserve your billing dates so there are no double-charges.
Does Kipr track sessions automatically?
Yes. Sessions and credits auto-decrement with low-credit warnings in the member app — no counting by hand.
See it live in 20 minutes
We’ll show you how Kipr handles your actual workflows — class scheduling, member billing, and reporting — on a demo gym that looks like yours. No slide deck, no pitch. Just the product.